Digital Transformation for a Leading Furniture Service Provider.
About Client
The client is a leading furniture services provider based in the UK. They provide a comprehensive range of solutions, including furniture packages, rental furniture, property staging, fitted furniture, and interior design. With a mission to transform spaces into intuitive homes, the company focuses on delivering exceptional customer service, catering to diverse markets such as residential properties, student accommodations, and social housing.
About This Project
The client aimed to modernize their operations by integrating over 1,000 web applications and microservices to create a cohesive user experience for their customers. Their goal was to transform their existing solutions with modern technology and practices, including data engineering, full stack development, QA, and DevSecOps, to streamline processes, enable faster development and deployment, and reduce manual dependency.
Solutions Implemented
Consolidated four separate websites into one unified Shopify B2B platform with a custom middleware layer syncing inventory and pricing in real time with the client's NAV ERP system.
Improved UI/UX and Functionality
Used the B2B mode of the Shopify platform to introduce shared baskets and credit limits for agents, automating workflows and enabling seamless bulk order processing.
Real-Time Inventory and Pricing Sync
Developed a real-time inventory and pricing sync engine between Shopify and NAV, maintaining stock integrity and reducing manual errors.
Scalable Architecture for Future Growth
Built the platform on a modular, API-first architecture, making it easier to plug in new services or extend to new geographies without disrupting core operations.
Custom Middleware Development
Developed custom middleware to centralize user onboarding, agent management, and order processing, integrated with both Shopify and NAV.
Centralized Platform Development
Consolidated all four of the client's existing websites into a single, unified platform for a cohesive operating model and user experience.
Shopify 2.0 Store Development
Built a fully customized Shopify store with new functionality, a new theme, and a unified home page design for consistency across the platform.
Results
The client's system is now capable of managing a 50% increase in order volume without additional human intervention.
Customers can now navigate the site more easily, leading to higher satisfaction and increased conversions.
Achieved 3x revenue growth with a 50% cost reduction.
The built solution helped increase sales and achieve operational agility.
Working with Kodorix transformed the way we manage and scale our commerce operations.
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